PRIVACY POLICY

myhandicraftindia.com takes privacy protection very seriously and we set the highest standards in this regard. We value the trust you place in us. Please read this document regarding our privacy policy.

Note: Our privacy policy is subject to change from time to time without notice. To make sure you are aware of the changes, please review this policy periodically. Also this privacy statement does not apply to our business partners other third parties. Please review the privacy statements of the other parties with whom you may interact.

What user or customer information does The myhandicraftindia collect?

Your contact details such as customer name, email address, account password, phone number, and shipping address

  • Your transaction or banking details such as credit card number, cardholder name, expiration date and CVV or other information as required for internet banking or other payment instruments is not held by Bencher. Our payment gateway partner is “VeriSign Secured” and “PCI-Compliant” which ensure the highest standards of safety and security for your information.
  • Your previous orders and transactions including the product and pricing details, the date of purchase, transaction information, payment history etc.
  • Information from optional online surveys on our or third party sites (posted by bentchair.com) which may include demographic information (like gender, age, income) as well as product and service preferences of users.
  • Cookies: Cookie is a piece of data stored by a website within a browser which enables the browser to remember information specific to a given user such as clicking particular buttons, logging in, or having read certain pages on our site. All leading Internet companies such as Amazon, Yahoo, Google, and Facebook use cookies. You can set your browser to notify you when you are sent a cookie, and you can decide whether or not to accept it.
  • Your session log information on our site which includes your navigation within the site, source of traffic, IP address (from which we can approximately determine user location), browser type, browser language, operating system, date and time of request etc.
  • Third-party sign in information shared on our website such as Facebook, Twitter, Pinterest sign in information Email communication by any user or customer directly with myhandicraftindia.com such as product inquiry, order, and transaction-related information, disputes or complaints, etc.

Note: User-generated content on the site shared by users via reviews, blogs, online chat or instant messages, discussion boards, forums, user testimonials, etc. are not considered as personal information and is not subject to the terms of this privacy policy.

How does myhandicraftindia.com utilize user or customer information?

We only collect user or customer information as required to conduct our business and to enable us to provide the best services to our users and customers. We do not sell or rent this information to third parties.

User or customer information (as defined above) will be used as described below:

  • We use some of the user and customer information defined above to understand customer behavior and thus offer better and more relevant experiences to you. We use certain information in an aggregated form across users to compile statistical and demographic profiles for our business and marketing activities.
  • We use this information to inform you about offers and deals, new launches, information about products you have purchased, order and shipping status, as well as other promotional and informational content. We will provide you the option to opt-out of such services.
  • Cookies would be used to provide a customized experience to our users such as identifying recently viewed items (of interest to the user) as well as implementing wish list and cart features.
  • We use session log and traffic flow information to understand how users are interacting with our site and to make improvements. This will also be used by us to understand and analyze customer preferences, buying patterns and behavior at an aggregate level.
  • We use IP address, traffic sources, user navigation across the site, browser and OS information etc. to measure overall site performance in terms of number of users, user engagement, time spent by users on the site etc.
  • We will need to use user or customer information in case required in aspects such as legal disputes or other legal processes; comply with any statutory or regulatory requirement; troubleshoot problems; detect and protect against error, fraud, and other criminal or illegal activity; collect fees owed; enforce our terms and conditions; prevent abuse of our services; prevent violation of the rights of third parties, other users or the general public.

myhandicraftindia.com provides all users with the opportunity to opt-out of receiving non-essential communications from us on behalf of our partners, and from us in general, after setting up an account. To remove your contact information from myhandicraftindia.com please write to us myhandicraft.india@gmail.com

Questions regarding this statement should be directed to the following address info@myhandicraftindia.com

In the Digital age where the internet rules the world, we at My Handicraft India have always considered our customers’ privacy sensitive and confidential. With transparency as the fundamental, we hereby share all the information about what we collect from you. Also, the sole objective of collecting data is to give you a better user experience and improve your shopping experience.

1. What we collect

Your name.

  • Contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

NOTE: All this information is collected only when either you provide it or you decide to share it with us. No information sharing is mandatory and you can always reach out to us via phone or at our retail outlet.

2. What we do with the information we gather

We require this information to understand your needs and provide you with a better user experience, and particularly for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.
  • NOTE: We only send you occasional updates when you opt-in voluntarily and still you can always unsubscribe to our updates whenever you wish to.

3. Security

We take your privacy very seriously and are committed to ensuring that your information remains secure. In order to prevent any unauthorized access leakage or disclosure of the data, we put in use of end-to-end encryption and also so put in some suitable physical, electronic, or hand managerial procedures to save guard and secure the information we collect.

4. How we use cookies

Cookies in simple words is a small written file that gets saved on your device after seeking your permission. It contains the information of your web traffic, your likes and dislikes according to your behavior on our website. It is just a tool that helps us provide you with a unique experience that is exclusively tailored according to your taste.

How do we use them?

  • Identify which pages are being used.
  • Get you served with similar content that you save in your wish list.
  • Basic information that you wish to share with us.

NOTE: These are just optional features that Do NOT give us access to any of your device’s data or any information you do not wish to share.

Although disabling these might affect your user experience.

5. Links to other websites

Our website may contain links to any other website of interest and also monitor which links are being used at what frequency via cookies but we do not take responsibility for any damage or loss caused by other external websites. Hereby, once you leave our domain we are not liable for any privacy protection on these external websites since they are not governed by us.

6. Controlling your personal information

You can always control sharing your personal information on our website as we respect your privacy at My Handicraft India Here are ways how you can do it:

  • Whenever you fill in any information look for a checkbox that you can click so that your information is not used for direct marketing purposes.
  • Disable cookies. (This might deteriorate your user experience on our site and is not recommended.)
  • If you had previously subscribed to us for direct marketing and you wish to unsubscribe then you can always mail us at myhandicraft,india@gmail.com
  • We never sell, distribute or lease your personal information unless we have your consent/permission or are obliged by the law to do so.

IMPORTANT: You may request your details of personal information which we hold under the Data Protection Act of 1998. A small fee will be payable and if you also wish for a copy of the information held you may write us at Ahmedabad,Gujarat

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.